We design and build bicycles in the South West of England, just outside Bristol.
Every bike is individual, each steel frame fashioned by hand, each weld unique and good function guaranteed
we are challenging the established notions of what’s possible by bike.
Nice people building good bikes.
WARRANTY RODFORDBUILT, Terms & Conditions, These terms and conditions are applicable for private consumers and non-profits only. Retailers or other entities must contact us for applicable terms and conditions.
TERMS & CONDITIONS Use of a RODFORDBUILT, cargo bicycle or related product is conditioned upon customer’s (“Users”) acceptance of the warranty contained herein. All Users of RODFORDBUILT cargo bicycles or related products hereby understand and agree that their use of a RODFORDBUILT cargo bicycle or related product constitutes acceptance of the Terms & Conditions of the warranty as set forth below.
WARRANTY & FAULTS Overview A bicycle consists of many different components and is therefore warranted under different terms. Therefore any fault with a particular component on your bicycle will be dealt with as an individual issue with that particular faulty part. Rest assured that we will do our best to ensure that the issue is fairly resolved. Warranty period RODFORDBUILT warrants each new RODFORDBUILT bicycle frame against defects in workmanship and materials, for a two year period for the original owner from the date of purchase. RODFORDBUILT, LLC warrants all other original components, including each new RODFORDBUILT, LLC produced bicycle fork, against defects in workmanship and materials for a period of one year for the original owner from the date of purchase. except for BBS style motors which come with a six month warranty from date of purchase.
Warranty cover.. This warranty is expressly limited to the repair or replacement of a defective frame or defective components, the repair or replacement being the sole remedy of the warranty. If RODFORDBUILT, LLC, at its sole option, chooses to repair any defective frame or component, that repair shall be considered a conclusive and binding resolution to the issue. This warranty applies only to original owners and is not transferable. Claims under this warranty must be made directly to RODFORDBUILT, LLC. Proof of purchase directly from RODFORDBUILT, LLC is required. Users shall be responsible for labour charges associated with parts changeovers, as well as the cost of transport of the bicycle frame or components, as required by RODFORDBUILT, LLC at their sole discretion. The warranty does not cover; paint; normal wear and tear; improper assembly by the User; improper follow up maintenance; or installation of parts or accessories not originally intended or compatible with the bicycle as sold. The warranty does not apply to damage or failure due to accident, misuse, abuse, crash, collision, or neglect. Modification of the frame or components shall void this warranty. This bicycle, frameset, and components have not been designed, engineered, distributed, manufactured, or retailed for uses in trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads (including rider weight and cargo) totalling over 200 kilos, or any similar activities; such uses may damage the bicycle, can cause serious injury to the rider, and in all cases will void this warranty. EXCEPT AS EXPRESSLY SET FORTH ABOVE, RODFORDBUILT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL RODFORDBUILT BE LIABLE FOR LOST PROFITS, REVENUE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED, EVEN IF RODFORDBUILT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. RODFORDBUILT’s LIABILITY FOR ANY OTHER DAMAGES SHALL BE LIMITED TO THE AMOUNTS PAID BY YOU TO RODFORDBUILT.
Bicycle Maintenance. After several months of using a bicycle, a component or a part of the bicycle may have worked loose and/or may have caused damage to the bicycle. Please stop riding your bicycle immediately if you even suspect something might be wrong. NOTE: New Parts Always Work Loose Please note that all our bicycles leave our workshop having been built by experienced mechanics. Certain parts of the bicycle such as the bottom bracket are assembled and correctly tightened by us before they leave our premises. We check bicycles before they leave and make other adjustments. However nuts, bolts and similar mechanical parts will work loose over a period of time. This means you must check them and tighten them as you use the bicycle. This is especially true for NEW products and parts that normally go through a 'bedding in' period. If you suspect a product is faulty – please don't hesitate to contact RODFORDBUILT. Product Faults If a fault develops you must stop using the product immediately and contact RODFORDBUILT IN WRITING. They will determine at their sole discretion if it's a warranty issue. This warranty only covers faults that develop during normal usage of the bicycle. Minor faults covered by our warranty can be verified and repaired by RODFORDBUILT or a bicycle shop near you as instructed by RODFORDBUILT at its sole discretion. IMPORTANT: Always contact RODFORDBUILT before consulting your local bicycle shop. RODFORDBuilt will initially determine the warranty type and the suitable solution. Jurisdiction Any disputes arising from or related to this Agreement, or use or purchase of a RODFORDBUILT product, shall be governed by and construed in all respects in accordance with the laws of the UK. Force Majeure Notwithstanding any other provision set forth in these Terms & Conditions, RODFORDBUILT shall not be liable for any failure or delay in its performance due to any cause beyond our reasonable control, including, without limitation, any act of war or civil insurrection, national emergencies, acts of God, fire, explosion, vandalism, storm, earthquake, flood, embargo, riot, sabotage, industry-wide supplier failures, unavailability of materials, too cold a workshop, rights of way of governmental acts; provided however that RODFORDBUILT shall use its commercially reasonable efforts to correct such failure or delay in performance to the extent consistent with then applicable law and appropriate regulatory requirements in light of the existing circumstances
These warranties do not cover consumable items such as (but not limited to) tyres and inner tubes or brake blocks or pads, nor does it cover wear and tear: components such as chains, chainrings, cables, and eventually wheel rims will wear out under prolonged and heavy use.
The frame and fork warranty covers the structural integrity of these components, and excludes cosmetic issues and paint finish.
No liability is accepted for damage caused through neglect, improper use, lack of regular servicing, road accident/collision, or anything other than faulty materials or workmanship.
Our mid seat is designed for designed to carry children who are between 9 - 22 kg's (roughly 9 months - 5 years of age) in weight or between 9 - 15 kg'. lt is important that you ensure that the child cannot affect steering in any way, that feet are on the foot pegs and that they cannot get their feet caught in spokes or interfere with steering. Children should not be carried unless they are within the weight range for the seat and they can sit up unaided for at least the length of the cycle journey. They should no longer be carried in either a front or rear seat when they are above the maximum weight;
The warranties apply to original purchaser only and are not transferable. Proof of purchase may be required.
These warranties are in addition to your statutory rights and do not effect them. Errors and omissions excepted.
